Installation Guides
Follow our simple step-by-step instructions to set up your IPTV service on your favourite device. Start streaming in minutes!
Stuck at any step? Our 24/7 support team will set it up for you, online over WhatsApp or by coming to you, whichever you prefer.
Get setup helpChoose your device
Detailed Setup Instructions
After you sign up or start your 24-hour free trial, we send your login details on WhatsApp: a username and password, plus a server URL and M3U link for IPTV players. Your plan works on one device at a time. For extra tips, read our IPTV UK setup guide.
Install the StreamVista app with Amazon’s Downloader app, using the link or code we send you on WhatsApp. Players that support Xtream Codes logins also work.
Recommended apps
- Downloader
- IPTV Smarters Pro
- TiviMate
Step by step
0 of 6 steps done
Common problems
- Developer Options is missing
- Go to Settings > My Fire TV > About and click your Fire TV’s name 7 times.
- Downloader won’t install the app
- Check that Install unknown apps is on for Downloader and that your Fire TV has free storage.
- The picture buffers
- Use 5 GHz Wi-Fi or an Ethernet adapter, then restart the Fire TV and your router.
Steps can differ slightly by device model and app version.
Need help? Message us on WhatsAppInstall an IPTV player from Google Play, or the StreamVista app from the link we send you, then sign in with your details.
Recommended apps
- IPTV Smarters Pro
- TiviMate
Step by step
0 of 5 steps done
Common problems
- Login failed
- Check that the server URL starts with http:// and includes the port number if we gave you one.
- Channels are missing
- Refresh or update the playlist in the app settings, then restart the app.
- The app won’t install
- Free up some storage and update the Google Play Store, then try again.
Steps can differ slightly by device model and app version.
Need help? Message us on WhatsAppSmart TV apps depend on your TV brand, model and region. Choose your TV type below.
Recommended apps
- IBO Player
- IPTV Smarters Pro
- TiviMate
Step by step
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0 of 4 steps done
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Common problems
- The app isn’t in my TV’s store
- Store apps vary by model and region. A Firestick or Android TV box is the quickest fix.
- The app asks for an activation fee
- Some TV player apps charge their own small fee after a free trial. That fee goes to the app maker, not to us.
- The picture freezes
- Connect the TV with an Ethernet cable if you can, and restart the TV and router.
Steps can differ slightly by device model and app version.
Need help? Message us on WhatsAppUse VLC media player. It is free and opens the M3U playlist link we send you.
Recommended apps
- VLC media player
Step by step
0 of 4 steps done
Common problems
- VLC shows an error
- Make sure you copied the whole M3U link, with nothing missing at the end.
- I can’t see the channel list
- Press Ctrl+L, or open View > Playlist.
- Playback stutters
- Use a wired connection and pause large downloads while you watch.
Steps can differ slightly by device model and app version.
Need help? Message us on WhatsAppInstall an IPTV player from Apple’s App Store, then add your login details.
Recommended apps
- Smarters Player Lite
- GSE Smart IPTV
Step by step
0 of 5 steps done
Common problems
- The app asks me to pay
- Some players sell optional extras. Ask us on WhatsApp which option suits your device.
- AirPlay doesn’t show my TV
- Make sure your iPhone or iPad and your TV are on the same Wi-Fi network.
Steps can differ slightly by device model and app version.
Need help? Message us on WhatsAppUse VLC for Mac with the M3U playlist link we send you.
Recommended apps
- VLC media player
Step by step
0 of 4 steps done
Common problems
- VLC won’t play the link
- Copy the whole M3U link again and check your internet connection.
- There is no channel list
- Choose Window > Playlist to show it.
Steps can differ slightly by device model and app version.
Need help? Message us on WhatsAppMAG boxes use a portal. We activate your box’s MAC address, then send you the portal URL.
Step by step
0 of 4 steps done
Common problems
- “STB blocked” or “not authorised”
- Your MAC address isn’t active yet. Send it to us on WhatsApp and restart the box after we confirm.
- The portal won’t load
- Check that the portal URL is typed exactly as we sent it, then restart the box. Menu names can differ by model.
Steps can differ slightly by device model and app version.
Need help? Message us on WhatsAppEnigma2 receivers differ by model and image, so we match the setup to your box. Our team can also set it up for you remotely.
Step by step
0 of 5 steps done
Common problems
- Channels don’t appear
- Restart the GUI or reboot the receiver.
- The TV guide is empty
- Refresh the EPG in the plugin settings, then wait a few minutes.
Steps can differ slightly by device model and app version.
Need help? Message us on WhatsAppGoogle TV devices install apps from Google Play, just like an Android TV box.
Recommended apps
- TiviMate
- IPTV Smarters Pro
Step by step
0 of 5 steps done
Common problems
- Storage is running low
- Clear the app cache in Settings > Apps and remove apps you don’t use.
- The picture buffers
- Use 5 GHz Wi-Fi or a USB-C Ethernet adapter.
Steps can differ slightly by device model and app version.
Need help? Message us on WhatsAppTroubleshooting Tips
- Check your internet connection and Wi-Fi stability.
- Double-check the playlist URL or login credentials.
- Update your player application.
- Restart your device and router.
- Check whether the playlist or service is currently available.
- Clear the application cache where supported.
- Check device and network compatibility.
- Contact support if the issue continues.
Installation FAQs
On Firestick and Android, use the StreamVista app from the link we send you, or a player that supports Xtream Codes such as IPTV Smarters Pro or TiviMate. On Smart TVs and Apple devices, use a compatible player from your TV’s app store or the App Store. On a computer, VLC media player works with your M3U link.
We send them on WhatsApp after you sign up or start your 24-hour free trial: a username and password, plus a server URL and M3U link for other players.
Yes, you can install it on several devices, but your plan streams on one device at a time.
No. StreamVista works on normal UK broadband, and a VPN can even add buffering.
Yes. Our 24/7 support team can set it up for you online over WhatsApp, or a team member can come to you, whichever you prefer.
Give the app a minute to load, then refresh the playlist. If it is still empty, check your details and restart the app.
Still Need Help?
Our support team is ready to help you with installation and setup.